Who can benefit

Any organisation employing any number of staff from 1 upwards and manufacturing any product or providing any service.

What are the benefits

Installing a Quality Management System that meets the requirements of ISO9001:2000 and achieving certification to the standard enables an organisation to meet its customer's quality requirements and applicable regulatory requirements whilst aiming to enhance customer satisfaction and achieving continual improvement of its own processes and performance

The specific benefits are:

• Improvement of business performance and productivity
• Greater focus on business objectives and customer expectations
• Achievement and maintenance of the quality of goods or services provided to meet customer requirements
• Enhanced customer satisfaction
• Confidence that the intended quality is being achieved and maintained
• Providing evidence to customers and potential customers of what can be done for them
• Having the opportunity to compete on the same basis as larger organisations in the same market
• Opening up new opportunities or maintaining market share